FAQ

 

Questions or concerns?


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Email: webmaster@glassource.net

Tel: (616) 842-3235
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Are you having trouble logging in, submitting forms, or opening new windows? The following will help solve problems with Internet Explorer. If you are using a different web browser and need assistance, use the support contact options above.


Understanding the Internet Explorer Information bar:

The Information bar is the place where Internet Explorer displays information about security, downloads, blocked pop-up windows, and other activities. It is a yellow bar located at the top of the webpage.

If this bar is appearing while visiting GLASSource.net you can either right-click the bar every time it appears and click 'Temporarily allow ______ 'or you can remove the bar.

There are two ways to remove the security bar; you can either change your security settings or add GLASSource.net to your list of trusted sites. Microsoft cautions that it is not recommended to reduce your security settings. Therefore, we have only included the trusted site instructions:

To add GLASSource.net to your trusted sites security zone:

  1. In Internet Explorer, navigate to GLASSource.net
  2. Click the Tools button, and then click Internet Options.
  3. Click the Security tab, and then click the security zone Trusted Sites.
  4. Click Sites.
  5. GLASSource.net should be shown in the Add this website to the zone field. Clear the check-box at the bottom, then click Add.
  6. Click Close, and then click OK.

If problems persist please contact using the options provided above.

NOTE: If you are using the Google toolbar (with pop-up blocker) you will need to hold ctrl while you click on links every time to allow pop-ups.